At Jelly Joy Hub, we prioritize your satisfaction and aim to provide a delightful experience with our products. Our refund policy outlines the terms and conditions governing refund requests for purchases made through our website.
Upon receiving your order, please inspect the items carefully and contact us within [number of days] of receiving your purchase if you find any issues. To be eligible for a refund, the product must be in its original packaging and in the same condition as when you received it. We require proof of purchase to initiate a refund.
To initiate a refund, please contact our customer support team at contact@jelly joy hub.com or call 8882934371 with your order number and a detailed description of the issue. Our team will review your request and respond with instructions on the next steps.
Once your refund request is approved, we will process the refund to the original payment method. Please note that it may take [number of days] for the refund to reflect in your account, depending on your payment provider.
If you receive a damaged or defective product, please provide photographic evidence within [number of days] of receiving the item. We will assess the damage or defect and, if deemed valid, arrange for a replacement or issue a refund.
If you wish to return a product due to a change of mind, the item must be unopened, unused, and in its original packaging. Return shipping costs are the responsibility of the customer, and a restocking fee may apply.
Certain items are non-refundable, including perishable goods, personalized items, and gift cards.
Jelly Joy Hub reserves the right to modify or update this refund policy at any time. Any changes will be communicated on this page.
We appreciate your understanding and cooperation. If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to our customer support team. Thank you for choosing Jelly Joy Hub.
Embark on a journey of sweetness that transcends the ordinary. Elevate your taste experience with Jelly Joy Hub’s exquisite collection of gummies and candies. Whether you’re seeking a delightful treat for yourself or the perfect gift for a loved one, our confections are crafted to bring joy to every moment.
